buyer buys " barbie dolls single shoes lot of 22 purples" then complains that she got single shoes no pairs. she never read description or even looked at picture. she then files snad. she keeps sending messages demanding refund but does not want to return barbie shoes. ebay pays her out of their pocket and sends me message that case closed but i am not at fault. she never returned shoes but is still sending messages. todays was hey looks like i won. i do not answer her. no feedback yet but i am waiting for the negative.