This stupid asshole is just as it says, too stupid to read policies or emails. This moron will buy an item will find out when it ships, then deliberately file a fraud dispute claiming non receipt of merchadnise. Knowing this idiot files a dispute, they got the balls to contact company still asking for shipment status. Total dumbass moron that cant read anything. All this over a $3 mouse. We refunded this dumbass and permently blacklisted this piece of crap.