i haven't yet recieved two of my shirts that i have ordered. I been waiting on that. I only got one shirt and i dont understand what happened to the other two.

On Fri, Jan 1, 2016 at 12:08 PM, wrote:
Dear Jasmeen Kaur,

On NYE I got a nasty email saying that the credit card payment was reversed on Order 1758. According to what we see, you placed an order on Dec 16 and received everything already. So there was no fraud or anything. Can you please let me know what happened?

Here are the details of your order:

Items: Chloe Crop Top - Black - One Size Fits S/M x1
* Shipping company: USPS
* Tracking: 9400116901324290150915
* Fulfilled: 2015-12-23 00:17:00 -0500

Items: Snow Bunny Sweater - One Size Fits S/M x1, Jenny Flannel - The Classic - S/M x1
* Shipping company: USPS
* Tracking: 9400116901324290150915
* Fulfilled: 2015-12-16 19:02:27 -0500

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Shipping address: Jasmeen Kaur, 328 E 66th street apt 20, New york, NY, US, 10065
Billing address: gurjant Mehat, 130 Chatham road, Upper Darby , PA, US, 19082
Order placed: 2015-12-16 11:01:34 -0500
Customer IP address: 69.206.154.183
Customer IP country: United States (US)
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Additional comments:

Shopify's risk level listed as LOW. Not sure why there was charge back but all clothes have been bought for and ARRIVED at customer's location.

Items: Chloe Crop Top - Black - One Size Fits S/M x1
1. USPS tracking shows the Item arrived on December 26, 2015 , 11:39 am, In/At Mailbox NEW YORK, NY 10065

Items: Snow Bunny Sweater - One Size Fits S/M x1, Jenny Flannel - The Classic - S/M x1
2. EMS / USPS 2015-12-29 10:59 NEW YORK, NY 10065, Delivered, In/At Mailbox, Your item was delivered in or at the mailbox at 10:59 am on December 29, 2015 in NEW YORK, NY 10065.

Love,
MANGO RABBIT