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Bad Buyer: katkottage@comcast.net

Details

Purchase date:August 2012
Buyer's name:Dewey Wales
Buyer's username:n/a
E-mail:katkottage@comcast.net
Phone number:865-654-8770
Buyer's addressLake Dr Sevierville, TN 37876
Store:other
Buyer's country:United States
Payment method:Credit Card
Category:Pet Supplies
Details:

Initiated a chargeback for a return. We issued the refund before she initiated the chargeback, and the customer was sent an e-mail from our credit card processor notifying them of the refund. Now our bank account is debited 2X -- over $680 USD -- and we have to resolve it with the credit card authorization company. Do business with at your own risk. :

Buyer's IP address:69.247.129.251
Reported at:
Reporter:67.165.X.X
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Comments

NOT bad buyer, bad seller. When purchased dog invisible fence arrived, the instructions on the box made it clear that it would not work in our yard. Called seller three times to get permission to return and got answering machine. No calls were returned. Finally sent item back. UPS confirmed seller got it back. Received no response or credit. After three weeks of calling, finally a woman answered and said she had been too busy to return calls and could not confirm getting item back. After almost a month of unanswered calls and no credit we stopped payment.


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