This buyer purchase a necklace from me on etsy. A week after tracking showed it delivered I was contacted that the chain was damaged. The picture she sent me was of a mangled chain in 2 places. There was no way I would have not seen so much damage, as I put the chain on just prior to packaging. The chain looked like it got caught in a draw. 2 months after purchasing the item this buyer opens a case to extort money out of me for the chain she damaged! She's a liar, and an extortionist! Stay away if you don't want any headaches!