"Jared Dong" purchased some musical equipment from us. We corresponded via email and telephone. Even though I had verbal and email communication with him, I had the item sent to a FedEx Office near his address. Fast forward to mid February where we're hit with a charge back from him claiming he did not authorize the transaction. FedEx apparently has him on video as well as a copy of his ID from when he picked up the package. Do not sell anything to this "Jared Dong" guy.