Purchased a no-returns bag. Demanded partial refund because she thought it would be bigger, or full refund -- but she wants to keep the bag. Measurements in listing AND in photos with ruler. Asked her to send pictures and/or open a case with pictures of measurements.

Next message she says the bag was packed wrong, after telling me it arrived fast and in good shape. No pictures.

Next message she says the leather wrinkled from packaging. No pictures.

Next message she says she wants refund and bag. Still no pictures.

Refuses to open a return. Refuses to open a case. Refuses to cooperate. Woke up to my first negative feedback in three years saying the bag now smells and the measurements were wrong.

Checked her social media account and saw her wearing the bag while smoking a cigarette in a newly posted picture while she's still demanding money from me.

eBay says they cannot remove the negative feedback.

Tired of working HARD to make everyone happy only to have a few ruin it.