Warning to other sellers. Buyer claimed 'item not as described'. Wasn't true, since buyer clearly didn't read description or review photos posted on listing. Called eBay support immediately, and found out this person has over 30+ claims of item not as described against his account. Eventually this person will be suspended. As a suggestion for other sellers, don't authorize the return or message the buyer back. Use the report the buyer link, and explain your situation. Then, immediately call eBay support, if he files an falsified item 'not as described' case against you. eBay support fixed our situation with this buyer and as a seller settled in our favor without return of the product. However, seems like this buyer knows how to play the system, because he got to keep the product. Just a warning to other sellers.