buyer has expectations that parcels will be delivered from Australia to Canada in normal shipping times during COVID-19 global pandemic. Buyer refuses to accept that there is any truth in the fact shipping services are disrupted. Buyer refuses to acknowledge any facts or evidence provided. Buyer expects services to be provided as normal despite all services being degraded or cancelled. Buyer believes COVID-19 is some form of hoax and is just seasonal flu. Buyer believe COVID-19 is just Chinese Government spreading communism to the west... Buyer is legit crazy and uses INR case policy to force refund despite knowing his parcel is in transit and will be delivered. DO NOT SHIP TO THIS BUYER.