I sold her a floor steamer. She paid for it on 09/20/2011 she emails me on Oct 1st and asks me why it is streaking her floors. I told her that she is either letting the steam pad get wet or she has soap residue on her floor from mopping.

A few days go buy and she then emails me and says the trigger on the handle does not work. That is funny I said as it worked just a few days ago cause it was streaking her floors.

She filed a claim with Ebay stating that item was not as described. I explained the situation to Ebay and that it worked when she first emailed and now she says it does not work. I had ebay emails as proof. They sided with her. She has to ship it back and I got it yesterday. Took it out of box added water waited for the light to turn green and pulled the trigger. Guess what??? It works like new.

I now have a steamer I can't resell as it has no original box. Sellers Beware