|Purchase date:||May 2017|
|Buyer's name:||NATALE COZZOLINO|
|Phone number:||39 3346723873|
|Buyer's address||PAOLA ACCUOSTO VIA CARDINALE GUGLIELMO SANFELICE 38 80134 NAPOLI, NA Italy|
|eBay item #:||232340622405|
|Category:||Computers & Networking|
This nuisance of a buyer purchased a lifetime license key for an antimalware software back in late May 2017. My return policy on my listings clearly states that I can help up to 30 days of receiving the license. After that, the product becomes the buyer's full responsibility. Yes, full.
After six months, nearly seven, the buyer returns with a series of messages saying that they resetted their PC and need the key again because they "lost" it.
I ignored these messages because the fact is,
A. It is long past the 30 days return and aftercare policy.
After ignoring two messages, I got an ironically verbal abusing message from the buyer. Ironic because the insults launched at me were very hypocritical of the buyer to use.
I simply responded back stating the return policy, that I've blocked and reported them and their message to eBay, which they said that I was "absolutely right" in my actions, and not condoning the buyer's actions, and to never message me back.
Of course, the buyer did reply to which I deleted their message without reading it and had it reported to eBay. I have had no further communication since then.
I've already contacted several other sellers about this and they also agreed that the buyer was a total nuisance.
Avoid selling to this asshat - christmas60nc