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Bad Buyer: bell.shell86@yahoo.com

Details

Purchase date:September 2018
Buyer's name:Michelle Ford
Buyer's username:n/a
E-mail:bell.shell86@yahoo.com
Buyer's address1111 VISTA VALET APT 903, SAN ANTONIO TEXAS 78216
Store:other
Buyer's country:United States
Payment method:PayPal
Category:Health & Beauty
Details:

In a support ticket, Michelle Ford falsely accused our company of shipping her bad quality, dangerous products and demanded a refund. When we told her that we'd refund her, even though she had no reason to demand a refund and when we explained in great scientific detail why she was mistaken, she responded that we hurt her feelings and that we were not courteous enough. As per our T&C, we consider demanding a refund on invalid grounds and combining this with unwarranted accusations of unprofessionality, rudeness etc. to be blackmail, because by by adding such complaints, the customer indicates that there is no more relationship of trust and respect and that hence, the customer will defame our reputation online, unless their unreasonable demand for money is satisfied.

Buyer's IP address:24.26.255.168
Reported at:
Reporter:172.68.X.X
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Comments

I never said I would attempt to blackmail. The new product was indeed worse quality compared to the earlier models. They even stopped putting lot numbers on the packages. All I wanted was a refund, but I would have gladly accepted a replacement, if I knew they were from a different lot(I wouldn't).


Posted about 2 months ago by 172.68.X.X Report as SPAM

We never claimed you said you would attempt to blackmail. What you did AMOUNTED to blackmail: Demanding money for no valid reason, while accusing us of being unprofessional. Be advised that your public claim here of "worse quality" constitutes libel and can be prosecuted under UK Law and a judgment is enforceable in the US without appeal or delay as per itl. treaty. If you do not believe this, consult legal counsel.


Posted about 2 months ago by 172.68.X.X Report as SPAM

Your claim of "worse quality" is wholly without merit, and we explained you in great detail why. You then implied you did not believe us, and that we hurt your feelings with our explanation, and that you wanted money.


Posted about 2 months ago by 172.68.X.X Report as SPAM
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