Buyer purchased a dvd set. Waited until after my 14 day return policy had expired and then asked to return the item.

She then demanded that I pay her return shipping which I did not agree too.

she sent it back.

I sent her a cancellation request which she ignored for 2 weeks.

I sent her a follow up email asking her why she was not accepting my request to cancel?

Buyer then replied that she was busy and opened a case against me to get her refund.

I issued her the refund even though in my opinion she bought the item kept it over the 14 day return period and then asked to return it after watching it.

2 minutes after she got her refund she left me a bad feedback.

This buyer is a real scumbag and you are forewarned this is how she does business.