I sold this buyer 2 fully tested games for the Sega Genesis. After receiving the games the buyer contacted me saying the games were to difficult. I declined the return as nothing was wrong with the games. Buyer then opened a case with eBay stating the items were defective and left me negative feedback. EBay reviewed the case and judged in my favor and removed the feedback and closed the case. Buyer then proceeded to file a claim with their bank saying the items were not as described. Buyer is extremely rude and dishonest.