|Purchase date:||December 2014|
|Buyer's name:||Susan K Foster|
|Buyer's address||853 Fairway Lane SE Iowa City, IA 52240|
|Buyer's country:||United States|
User suffers from 10T error and does not work with seller to troubleshoot. Forces refund through eBay Guarantee.
Bought cell phone (which was NIB and Manufacturer Refurb, sealed) ... Messages me two weeks later and claims that the phone does not turn on and charge, immediately threatens to file "item not as described." I tell user to hold on, let's troubleshoot this before you do that. Apparently doesn't like me asking her to hold on and files "Item not as described, broken." After paying for return shipping, I see the phone works and is not registered (luckily). Still trying to figure out what the user error is, I try to imagine different ways that the user could've not know how to use the phone. I attempt to plug in the phone on the first try to charge it. It works. Turn it on and use it, no problems.
Either user is really really dumb, or had buyer's remorse and filed eBay protection Guarantee.
|KENNETH W MARTINemail@example.com||(888) 813-5650||2018-07-21||3|