From initial contact, this buyer has been very demanding and rude. I should have been wary when they emphasized that my new item had to be "perfect" on arrival. Additionally, I'm not sure if English is their first language, but I felt that most of my communications were flat out ignored. For example, they insisted that I ship within a certain amount of time. I offered a different shipping method not listed in my auction. I received no response, and then later they purchased unexpectedly. I then again asked if they were certain of their purchase decision as they had not only paid for my listed shipping method instead of the requested and quoted expedited shipping, but also failed to purchase the total quantity of 6 they asked for at the beginning until I inquired about it. When asked about expedited shipping, all I got back was "...I paid for shipping." No details at all, not even some type of confirmation that they were fine with my listed shipping method. Another example of this negative behavior was when USPS ran into some delays delivering the package during this busy holiday shipping season. I explained to this person at the start that I send these items out the moment my label is printed and after that, it's up to the courier. Again, no coherent, related response from the buyer, just an essential tone of, "it doesn't matter if it's outside of your control, I'm going to give you problems either way." That they did. Even going as far as opening a case while the item was still in transit with active tracking info and communication by me. I warned eBay of their less than appealing behavior and the case was closed in my favor. I honestly feel that this person is out to ruin my reputation by being vindictive because they planned their purchase out poorly and an issue outside of my control occurred.