This buyer is a thief. If you send the item without tracking number, she will pretend the item not received and opened a case in eBay to claim the money. If you sent the item with tracking, she will upload another picture of item that you sell, and said you sent the wrong item and opened a case of return request immediately. She was born in 6 février 1987 and studied "droit de la santé" (Health Law) in Aimens. All seller beware of this thief.