|Purchase date:||April 2016|
|Buyer's name:||William Seddinger|
|Buyer's address||1301 24th Avenue North, North Myrtle Beach, South Carolina, 29582|
|Buyer's country:||United States|
|Payment method:||Credit Card|
|Category:||Cars, Boats, Vehicles & Parts|
Ordered a custom built to order part which has a 4-8 week lead time and is clearly stated as non-returnable, not able to be cancelled once in production. Then emailed to cancel the day we sent tracking information. We agreed to allow him to cancel with a 20% restocking fee to cover the material cost for his custom product and he agreed... then filed a charge-back 2 weeks later after we paid not only to initially ship it but also to turn it around! Worse still, after he placed the order we called him to make sure he was OK to wait and he said no problem, he was not in any hurry and he was willing to wait then proceeded to waste over 2 hours of our top technicians time to obtain information for his custom project.
|Buyer's IP address:||18.104.22.168|