above buyer purchased from us new Rolex dial, in addition same week purchased dial from different seller that was sold as damaged, our dial was $300.00 damaged dial was $140.00, then opened case thru paypal, as damaged in shipping, paypal did cover to seller cost of item, $300.00 and issued refund less fees of course, pictures shown during case from buyer showed damage, we thought originally item was damaged in transit, and called e bay for about 2 hours total fighting for buyer to receive refund as we used international ship center, item was then shipped to buyer, after paypal had refunded us the seller, we went to post feedback and noticed that the other seller had posted feedback for dial upon opening feedback we seen the dial purchased, it was damaged and exact match in pictures of the ones submitted by this buyer, upon seeing this we knew that he purchased and switched dials with our new one trying to use e bay money back guarantee, in short he wanted us to refund on a dial he purchased from another seller for the new one we shipped, once we seen this we reported to trust and safety we are told they will post on his account his rating was (2)