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Bad Buyer: Alex Smith <dm64kgt2g81w7kr@marketplace.amazon.com>

Details

Purchase date:May 2015
Buyer's name:Alex Smith
Buyer's username:Alex Smith
E-mail:dm64kgt2g81w7kr@marketplace.amazon.com
Phone number:650-367-0829
Buyer's address842 Stanton Rd 1C Burlingame CA 94010
Store:Amazon
Buyer's country:United States
Payment method:Credit Card
Category:Jewelry & Watches
Details:

Three months after purchase with no previous messages the Credit Card Company charges back a $123 order. I have photo's of the order laying beside the shipping box with preprinted Amazon label including tracking. The Post Office tracking shows they attempted to deliver and waited because they felt there was no secure place to leave the package. 3 days later it was delivered, either in person at address or perhaps they had to go to the post office with the slip. There is NO reason to believe the package was not delivered to this person.

Reported at:
Reporter:108.162.X.X
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Comments

The way it turned out, its a clear case of mail order fraud. Having a photo of the item doesnt do you anything. Proof is on you to prove it was the original item and that was the only item that was ever in existance. So that will do you nothing. The buyer waited until he got the item in his possession, then waited a few months and filed a dispute for non receipt. Its a typical method of scamming, especially when this buyer mysteriously doesnt even contact you for 3 months. That means he already had the item so there was no reason to contact you in the first place. He wanted a free item and then decided to hide behind his credit card company to commit mail order fraud.

Make sure the item was shipped to the credit card's billable address (2) contact the post master at the USPS in the town in which the item was shipped to and tell him it was mail order fraud. (3) go to your local police department and file a police report (4) take that police report along with the tracking of the item with a confirmed delivery and fax it / mail it to the post master of that town where it was delivered to. Then call the post master in that town.

As long as you shipped to the credit cards billable address and proved it was shipped there, you should be fine, otherwise its petty theft. Next time insure your packages with a 3rd party company like UPIC, or ship insurance.


Posted over 3 years ago by 47.17.X.X Report as SPAM
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