Sold brand new, never been turned on Google Pixel and the buyer wants a refund. His/her reason was "The device is very buggy. Not sure if it is genuine." and I replied back "it was purchased directly from google, I have the receipt, if he/she wants it I can provide it. It also comes with google's 1 year warranty" it was purchase 1 week . The buyer did not care and demands a refund or else he will charge back on paypal and credit card company.