Sellers beware of this sea hag, thinks she can make up her own policies and do whatever she wants. Another idiot moron from New York that thinks they can enter into a legal transaction, document state they read and agreed to set terms and conditions and then change them as she sees fit. This moron buys a item and it clearly states the shipment time, in which the product was delivered within the time period. Then take her 2 defective items put it in the box and steal the 2 new items she got. She signed for the package, then attempted to return the product (her own defective ones) without contacting company. Never bothered to contact company for any type of address validation, when this ahole knew how to contact company. Sellers avoid morons like this person. Has to sneak around and doesn't have the balls to contact sellers and ask them. She thinks she can do whatever she wants behind a sellers back with a legal document and agreement which will be enforced by law if we have to!