|Purchase date:||June 2017|
|Buyer's name:||Anne De Lacour|
|Buyer's address||2424 NE 9th Street apt # 207 Fort Lauderdale Florida|
|Buyer's country:||United States|
|Category:||Home & Garden|
Anne De Lacour bought an expensive very large item from my online store. Anne harassed me about the timing of the delivery and threatened me for weeks to cancel if it didn't arrive on a certain day, and I should have re routed the item after the first few emails, but I just assumed she had never dealt with freight shipments before and tried to be super polite. I tried to explain to her that freight can not be timed exactly but I did email her to let her know the item was going to be at her house the morning it arrived and gave her a half hour heads up on delivery. The item was delivered, received and signed for by someone at her home named Joe. A few days later Anne lied to her credit company and said she never received the item (no one can miss a 65" item sitting in their house). I explained to Anne that lying to her credit card company to receive an item for free is considered cyber shoplifting and asked her to either cancel the claim or gave her the option to ship the item back. She refused to do either and told me to stop emailing her. Anne's credit card company found in her favor while I was in the midst of showing them how to track the freight, (not as easy to track freight as UPS, FEDEX or UPS). I only lost $500, but very thankful I didn't come across Anne in a huge real estate deal, where she could really do something untrustworthy. A person should not be trusted with large business dealings if she can't be trusted in small matters like this.