Buyer bought our item, which is a brand new home decor item. After receiving it he claims that it was smaller than what appeared in the picture, even though we provide product dimensions in the listing. He side stepped eBay's dispute handling and was able to escalate a case to PayPal without trying to work out a resolution with me. I reviewed the feedback he has left for other sellers and has a history of buying something and then abusing sellers. Bad buyers need to be stopped.