Scam buyer who tried to skirt around import regulations in his country. Basically, he claimed non-receipt of a game and asked for a refund. Tracking however showed it was still stuck in customs. I went ahead and filed an insurance claim and refunded the buyer, after which he sent a neutral feedback saying the refund didn't come fast enough. Two days later, I checked the tracking again, and as it turns out he paid for the customs tax and the order arrived. So he used the refund sent to pay for customs. He scammed me, he scammed eBay, he scammed the insurance company, and he broke the law. A terrible person.