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Bad Buyer:


Purchase date:December 2015
Buyer's name:Katie Nicol
Buyer's username:n/a
Buyer's address27 Hull Street, Richmond, Victoria 3226
Buyer's country:Australia
Payment method:PayPal
Category:Health & Beauty

Katie E. Nicol of Victoria, Australia used a false name "Marisa Lavars" and mistakenly ordered the wrong plug with a machine. When we showed her that it was her own mistake, but offered her an international travel adapter free of charge, she said that we were liars and she demanded a full refund. When we refused this, she said she would do everything in her power to destroy our company by libeling us online and filing bogus complaints with authorities, unless we gave her 257 AUD. She called our customer care person a "spastic". She then proceeded to commit credit card fraud by filing a chargeback. when she was asked by PayPal to ship our property back, she sent us an empty box, which we have proof of (Customs sent us an email). Katie E. Nicol is guilty of blackmail, mail fraud, credit card fraud and aggravated libel.

Buyer's IP address:
Reported at:
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More information about how Katie Nicol stole from us, lied about it to PayPal and libeled us online: and here:

Posted over 3 years ago by 172.68.X.X Report as SPAM

Sarah vaughter is a scam. She does not exist. Instead run by a man named frank de goot. He has written a review about me 6 times now and deleted them all as he doesn't not like people defending themselves. If he posts one more of these I am going straight to bad seller and exposing him just like everyone else has (these cannot be deleted).

If you type in his name or Sarah coughed scam into google you will see many bad reviews about him abusing, threatening and constantly harassing people. Someone has even created a blog dedicated to earning people about him. See

Posted over 3 years ago by 124.149.X.X Report as SPAM

You are aware of the fact that after having been issued a formal warning by an Australian Solicitor, informing you of the legal consequences of libel, that you may be sued by our company (that Frank de Groot is a shareholder of) for damages. You have just incriminated yourself, you announced here that you will commit aggravated criminal libel (libel with intent to do financial harm, after having been advised by a solicitor in your jurisdiction that this is an offense).

We decided that due to your continued threats, harrassement and libel, that as soon as we have time, we will expose your case on as we have warned you about before. We will use special techniques to make it impossible for search engines to not index certain pages, by having dynamically altering URLs as well as automated submission to archive sites. You will have to spend the rest of your life summoning search engines to drop pages, and you will be always a month late.

The only way to avoid this now is if you let a solicitor draw up a signed, notarized affidavit, stating you will cease and desist your criminal activities. No more fraud and no more libel.

Posted over 3 years ago by 82.113.X.X Report as SPAM

As to your allegations that we are scammers: Read the truth here:

We have more than 50,000 (fifty thousand) customers. Only two dozen have scammed us in such severe ways that we blacklisted them. Only you, Katie Nicol, sent us back an empty box and proceeded to call us child molesters, Holocaust deniers and gangsters. No sane employer will ever employ you and no sane man will ever marry you.

Posted over 3 years ago by 82.113.X.X Report as SPAM

The real reason there are some bad reviews about Vaughter Wellness / / Sarah Vaughter

My name is Sarah Vaughter. I run this company. To me, the customer is ALWAYS right. I make sure that all our customers are always satisfied, at least to the full extent that my company has legal or ethical liability. The latter means always believing a customer on their word, even when it means we have to send a replacement without having evidence of a non-delivery or a faulty product. We usually send two replacements. So why are there bad reviews for my company? The bad reviews are not made by customers of ours, that's the short and simple truth. Example: A customer who files a chargeback for several hundred dollars for a "unauthorized transaction" and turns out to be a scammer is not a customer - it's a thief and we publicly blacklist thieves with every scrap of information we can obtain about them, as per our T&C they agreed to, and they retaliate by producing fake "bad reviews", accusing owndoc and Vaughter Wellness / Sarah Vaughter of intimidation, blackmail, harassment, not shipping what they ordered etc.

All bad reviews I know of for Owndoc, Vaughter Wellness and Sarah Vaughter are made in extremely bad faith, meaning they are are either wholly fictional or deliberately misrepresent things with falsehoods. These attack pieces are intended to inflict maximum damage and can be easily recognized as such, by going so much over the top in the allegations that it becomes clear that the reviewer has ulterior motives. The allegations never are never substantiated with evidence and are always anonymous. They are made as revenge for one of the following:

Our exposure of a "customer" who did a fraudulent chargeback,
Our exposure of an unethical competitor,
Our exposure of quackery.

Fraudulent "customers"

The majority of the fake bad reviews we get is from fraudulent customers, people who sign for an expensive delivery and then shamelessly file a chargeback and get away with it. We suffer a 0.1% fraudulent chargeback rate, which is on the low side. Normally, merchants simply absorb the damage and move on, without doing anything to defend themselves or expose the fraudulent customer. We however are unique in that we publicly blacklist thieves, including pictures of the offender in case they caused enormous damage to us by libeling us online. We do this because I hate the feeling of being ripped off by a sociopath. And I hate to have to fire people because a thief takes revenge for a blacklisting by lying about us online. We have become a victim of a fraud around 75 times now, often for hundreds of dollars, making a total of say $15,000. That's on roughly 75000 customers. We've been in business for over seven years at the time of writing. That makes us victim of theft nearly every month. I hate fraud because we try to keep our prices as low as possible. We don't advertise, we save on expensive packaging, we design our own site, all to keep prices low. Yet we lose many thousands of dollars a year on fraud. I don't want to run a store when shoplifters can rob us with impunity. Moreover, having too many chargebacks means a vendor can lose their payment processor. So we expose fraudsters online. As a preventative measure, as retaliation and as a warning to fellow merchants. You can imagine how some of these scammers retaliate: They counter-attack by smearing our hard-earned reputation. They will file a "Ripoff Report" or set up a free WordPress blog or make an anonymous forum posting and claim all kinds of outrageous things, things no self respecting company in their right mind would ever do. The truth is that our customer is always king in our company. We believe people on their word when they say an untracked package never arrived. We usually replace faulty merchandise with two replacements (except for Derminator machines). We respond speedily and politely (well, I'm sometimes guilty of the typical aspie bluntness but as compensation you got a very speedy answer from the CEO) to customer inquiries. But when a customer steals from us all the money they paid us and keep the merchandise, they cease to be a customer and become a criminal. We fight back against thieves - and hard. We know full well that the result will be a plethora of "bad reviews" and those do far more financial damage than the theft itself, but on the other hand, we do not want to sell to people who believe the word of criminal over our word anyway. We're running this business to support ourselves in a relaxed manner by doing something useful and interesting. We're not interested in getting as rich as possible at the expense of our conscience or self respect. That is why we expose fraudulent "customers", and that is why they defame us in return.

Unethical competitors

Many vendors in the health and beauty space are unethical. They sell a wide variety of expensive creams and potions. Generally it's bad value for money. We only sell things that have solid scientific proof to back up their efficacy, such as vitamins. We have no qualms exposing particularly unethical competitors, such as those who make false claims and support them with fake before-and-after pictures. Or people who are on the run for the FBI, live in a country with no extradition treaty with the US and sell toxic Chinese pesticide as a "cure for Cancer". We know for a fact that some of these competitors have filed bogus allegations against us all over the place. They file BBB complaints and drag our name through the dust. The crucial difference is that when we drag someone's name through the dust, they deserve it. It's part of what we do, this refreshing dose of truth is how we got our core readership and it's part of why we are still in business, in spite of the fact that we've never advertised.

Our exposure of quackery

We have exposed several major medical scams in the past. Our articles on MMS, ThreeLac and the GAPS diet are good examples. People have been diverted from proper treatment or lost considerable amounts of money due to such scams. A lot of those scams operate like a religion with their own high priests (occupying the top of the affiliate sales pyramid) and devotees. There is so much money and ego involved that absolutely ruthless hit pieces were published as a consequence of us exposing those quackery scams (always with many hard arguments!). Some of those hit pieces are absolutely brutal and aim to utterly destroy our company with lies.

Why blacklist fraudsters when the consequence is fake bad reviews?

We do not bend to threats of committing further crimes against us by thieves. That's not in our character. We're journalists who expose fraudsters as part of what we do for a living. Money comes after honesty and moral integrity. Thieves should be punished or fraud becomes more and more common. A thief who blackmails us with the threat of libelous reviews will have to deal with the fact that they'll be plastered all over the Internet as the criminals they are. With photo and address. The thieves often have more to lose, relatively speaking, than we do. Only the dumbest psychopaths are so stupid as to libel us online after we publicly blacklisted them for fraud. Those people will see the details of their dirty deeds online for everyone to read - forever. People search online nowadays before they enter any type of relationship. It can be a prospective employer, (business)partner, landlord or bank. We enjoy viral popularity. Our tens of thousands of happy customers know we're bona-fide, in spite of the smear tactics of sociopaths. But we always find out exactly who they are and they'll have to deal with permanent public exposure. We never remove a blacklisting, unless we receive an apology and compensation for our damages. Any type of libel would have to be removed as well. That means that for ex. when a thief filed a libelous RipOff Report on us (which is unremovable), our exposure of them will also be eternal, because we'll file a rebuttal on the same RipOff Report. Including photos of the offender and their address. If the fraudster made some kind of libelous blog posting on us to which we can't respond, we'll create our own, heavily SEO'ed web page on the fraudster, with many more details than a mere regular blacklisting. We can do the same thing to them as they do to us. The criminal can only "win" when they change their name and get plastic surgery.

Posted over 3 years ago by 82.113.X.X Report as SPAM

People reading this will never buy from you. You only continue to damage and harm your own reputation. For you to take me to court for 'libel' you would have to prove that I have damaged your reputation however all the screenshots I have collected about what you have written will prove that your the only one damaging your business.

1. When did I call you a child molester? You posted that someone who purchased off you is a peadofile but I'm not sure what that has to do with me. Unlike you I take the likes of that sort of thing seriously and don't make false accusations. Very frowned upon in the business world to call your customers such things. You should be disgusted.

2. In regards to your website about me you have just admitted to creating it. If it's made you will get a letter from my lawyer and unlike you it won't be used as a scare tactic. Furthermore websites will then be created by you frank de goot/Sarah vaughter.

3. I am married but thank you for your concern hence why you using the name katie nicol will not effect my reputation at all as you don't even go by that name anymore. I'm going to take a very educated guess and say your not married however, in between mental institutions perhaps.

GET A LIFE you low life creep and stop stalking me.

Posted over 3 years ago by 124.149.X.X Report as SPAM

Also all you've done is copy and pasted a link to an article that you have written about yourself being a scammer no one is going to read that and believe it haha. Your an absolute joke.

Posted over 3 years ago by 124.149.X.X Report as SPAM

If I see any website about me- you in return will see countless reviews on websites such as ripoff report these are permanent reviews so I would tread very carefully frank, very carefully. Once they are written they are forever.

Posted over 3 years ago by 124.149.X.X Report as SPAM

OMG! Is his guy/girl serious? Does this website quack think they sound REMOTELY intelligent or professional with lowly comments like, "good luck finding a man" LOL that made me laugh, its like something a b*&chy teen would say LOL. I've been reading about these owndoc scam reports and the replies from this "sarah vaughter" or groot or whoever are hilarious. What a psycho to think they can post your info online and not be jailed!! Seriously a lot more people need to post about this quack and their garbage products!!!GOOD FOR YOU KATIE!!!!!! This owndoc/sarah vaughter is such a scam omg. I'm sorry you got trapped into that poorly designed website and psycho "blacklisting" rules. What a bunch of losers. The sane people are with YOU KATIE, not some crap site!!!

Posted about 3 years ago by 108.162.X.X Report as SPAM

I remind you again, Katie, that our Australia attorney followed customary legal procedure in warning you that further libel will result in criminal liability and hence a default conviction for penalties, damages and legal cost. It is a trivial matter to establish the identity of the person who libels us anonymously, by supoena'ing the owner of the site and then following the IP addresses in a discovery chain, all the way to the person posting it.

We'd hate to waste our time on this case, but if you leave us no other options after all this time then we'll sue you. You have demonstrated so much criminal energy and long-term malicious, criminal libel, that the likelihood that an Australian court will put an end to this is in the opinion of our legal counsel nearly guaranteed.

So, again, we're asking you to stop doing this.

Posted about 3 years ago by 141.101.X.X Report as SPAM

Haha and now he's blaming me for what a random person wrote. Go ahead and get the IP address of the above comment. If you choose to waste your money in doing so that is your provocative. Anything I have ever written about own doc or you, Frank de goot, I have used my own name as I have nothing to hide. However I agree with the writer above, the things you write do not sound professional or sane and any court of law would see that. Now please leave me alone!

Posted about 3 years ago by 162.158.X.X Report as SPAM

Soon more details about her on

Posted about 3 years ago by 141.101.X.X Report as SPAM

PLEASE READ: If you have been scammed by the author of this review: Sarah Vaughter/Own Doc aka Frank De Groot of Gromako Data.

This company is a fraudulent company making false reviews about his customers on sites such as this one and is run by a man, named Frank Van Groot of Gromako Data. The photo used for the company has been illegally obtained and is not Sarah Vaughter, Sarah Vaughter does not exist at all.

Posted about 3 years ago by 172.68.X.X Report as SPAM

I am currently helping the victims who's reputations have been damaged by the Sarah Vaughter/Frank De Groot scam. After extensive investigating it appears this 'company' online harasses customers by leaking private information such as photos and addresses and making defamatory comments and has been getting away with it for some time. If you are mentioned in the above review please contact: Taylor Hampton solicitors at

3 people have come forward and we are currently building a case. As Mr Dr Groot continues to harass people on a daily basis our case continues to get stronger.

Posted about 3 years ago by 172.68.X.X Report as SPAM

By publicly posting defamatory claims of which you know they are false, you make yourself criminally liable under UK law and Australian law. Our company does not harass people, our company never leaks private information without explicit permission and only after severe fraud, defamation or other violations of our T&C and our company does not scam people. Every time you post such libelous content, you're adding to our case against you, and there will come a time where we will have Katie Nicol prosecuted. Katie Nicol used the name "Marisa Lavars" when she stole hundreds of dollars from us, Marisa Lavars likely does not exist at all. We may prosecute Katie Nicol in the UK and have the judgment enforced in Australia. This, we have been advised, may be the most effective way to deal with this case.

We will contact Taylor Hampton.

Posted about 3 years ago by 141.101.X.X Report as SPAM

Thank you so much for your message. I will definitely contact you if this continues but for now I'm giving him the chance to cease.

Posted about 3 years ago by 162.158.X.X Report as SPAM

Katie Nicol from Australia, the IP address 172.68.x.x is from Perth and the IP address 162.158.x.x is from Melbourne and we have only one criminal from Australia blacklisted. This means that you're talking to yourself here, pretending you're a group of "poor victims". Go ahead and sue us. We'll sue you right back for fraud, libel and harassement. You've already been issued, by an Australian libel attorney, with a legally required cease & desist warning and at any point in time can we decide to sue and we'll win by default, since the evidence is clear.

Posted about 3 years ago by 141.101.X.X Report as SPAM

Ah yes I flew all the way to Perth to write a comment. Haha. You can't blame me everytime you rubs a customer up the wrong way. You have many enemies it's very clear online simply by googling own doc.

I am since married so I have a different name. I have since moved house so I have a different address so your posts are a waste of time.

I do not wish to communicate with a criminal any further so communication can be done so through my lawyer- you already have his details.

Posted about 3 years ago by 108.162.X.X Report as SPAM

Oh you don't have in Australia any friends, aquaintances or family members that could have posted that for you?

Thank you for repeatedly confirming that you have no case against us. You declared several times that our blacklisting can't possibly hurt you, since you've changed your name and address and you've also previously declared that the photos we published of you do not depict you either. In any case, you have explicitly agreed to public blacklisting in case you would commit a prisonable offense against us, and you've comitted at least two and most likely three.

Anyone who commits a crime against us, is publicly blacklisted and the only way to get it removed is via a court order. In that case, we will immediately counter-sue for libel, fraud, perjury, harassment and blackmail, and we will publish the details of those police complaints and/or lawsuits against you.

Posted about 3 years ago by 141.101.X.X Report as SPAM

Calling me a criminal is a prisonable offense under Australian Law and unless you can prove this grave allegation in court (including a court outside of your jurisdiction but in the jurisdiction the libel was read), you are liable for criminal and civil penalties and damages, Katie Nicol.

Posted about 3 years ago by 141.101.X.X Report as SPAM

Sarah Vaughter is a fake shill, real name FRANCISCUS (Frank) DE GROOT, a criminally mentally ill psychopath that slanders, threatens, extorts, blackmails, all while preemptively attacking unsuspecting people that randomly cross his path.

Karma will catch up to this psychopathic, criminally ill predator, it's only a matter of time. The only weapon of his psychosis are threats and illegal disclosure of private information.

His self destructing obsessive compulsive tendencies will be the end of him, and his self inflicted psychosis has been steadily increasing.

Just a single example from countless many; badbuyerlist dot org/buyer/b06c5d02ad97c9a39bb0

Posted almost 3 years ago by 162.158.X.X Report as SPAM

Katie Nicol from Melbourne stole hundreds of dollars from us by filing a bogus payment dispute and then mailing us a brick back. When we publicly blacklisted her for fraud, she said she would do everything she could to destroy our company.. To read more about her antics:

The "criminally mentally ill psychopath" is our webmaster and inventor of the electronic dermaneedling product she stole from us. Frank appears in our information videos where he explains aspects of the device.

Posted almost 3 years ago by 141.101.X.X Report as SPAM

Date: 2017-11-01 21:28:41
Name: Sarah Vaughter
Printer friendly version

One more such message from you and, according to our T&C you agreed to, we will permanently, publicly blacklist you for fraud and we will include your full details, including photo and professional details. Final warning. If you continue, my next response will be multiple URL's of your public blacklisting for attempted fraud. I'm very serious. Read our T&C! Any libel will result in immediate legal action and could result in extremely serious financial consequences for you and your company.

Best regards,


Vaughter Wellness, Office Q, 35a Astbury Road, London SE15 2NL, United Kingdom customer policy

Posted over 2 years ago by 108.162.X.X Report as SPAM

Here are the facts about this company and its owners and what we believe to be the truth about Frank De Groot:
Frank AKA: Sarah Vaughter is mentally ill. He is actually a software developer. He has Aspergers and has also been rumored to be a Paranoid Schizophrenic by those who have known and dealt with him over the years in the technology community.
Frank owns and operates owndoc dot com, vaughterwellness dot com, derminator dot com, C60antiaging dot com, lufenuron dot com, mygoyo dot com, own shrink dot com and others (until the registered domains are revoked due to his fraudulent activities).
Frank is posing as Sarah Vaughter. All articles and reference to Sarah Vaughter article is coming from Frank or Martina Kopecka (other owner).
They are not skin experts and they do not have medical degrees or licenses. Martina apparently is a journalist, with an interest/passion for skincare. We think they plagiarize the material of others.

Posted over 2 years ago by 141.101.X.X Report as SPAM

OwnDoc Victims: Part 2
Frank was a homeless man for years. While mooching off others, he was developed a software program for a game enhancement. He sold a lot of software. He screwed it up because he lacks a filter and threatened anyone who did not agree with him. Eventually, someone was able to outsmarted him. His "program" may have been poached from someone else.Frank was almost homeless again. Living with his girlfriend and supposedly suffering from "lyme disease" they bought some C60? off of Alibaba (according to him) as well as the derma rollers, and copper peptide masks and other products and they created the Owndoc and Vaughter Wellness websites and the rest is history. We believe they are frauds.You can basically go to Alibaba and buy everything he sells on his website rather than risk becoming another one of his victims. The derminator is a tattoo machine (he declared it to customs as a tattoo machine). You can buy everything from reputable US sites or Alibaba

Posted over 2 years ago by 141.101.X.X Report as SPAM

OwnDoc Victims Part 3
Frank De Groot / Sarah Vaughter (same person) claims to have two "distribution centers" in the Czech Republic. Please go to Google Maps and view the “facilities” their products are shipped from. I don't know about you, but there is simply NO WAY we would EVER purchase C60 that was made, tested, packaged and shipped from this very site that they at OwnDoc claim their products are shipped from. We made sure we verified this information by actually ordering the products and they did in fact come from these addresses. One looks like a residence in a shady neighborhood and the other looks like an apartment above a store. SCARY!!!!! If you look at the pictures on their website at own doc dot com, you can clearly see that this is someone's home and not sanitary at all. Check it out: C60 shipping "facility: 783 43 Drahanovice 130, Czech Republic Europe - Derminator and all other products: Ivo Boschofsky @ Matky Bozi 22, 586 01 Jihlava Czech Republic Europe

Posted over 2 years ago by 141.101.X.X Report as SPAM

*** Rachelle Peterson is a criminal ***

Rachelle Peterson calls herself an "Executive Recruiter and Business Development Executive Enterpreneur" in Chanhassen. She suffers from Narcissistic personality disorder, the most malicious form of sociopathy. She filed a fraudulent payment dispute. She committed criminal libel. She is a cyberstalker and made many threats. She falsely claimed to PayPal that we emailed her THREATS OF PHYSICAL HARM and that she therefore is VERY AFRAID and that PAYPAL IS ENABLING OUR DANGEROUS CRIME SYNDICATE.

Posted over 2 years ago by 141.101.X.X Report as SPAM

*** Rachelle Peterson is a criminal ***

Rachelle Peterson claims to be an "Executive Recruiter and Business Development Executive Enterpreneur". She said she would stop at nothing to destroy our company and that she had friends at PayPal to shut our company down. She reported us as a "fraudulent criminal organization" to USPS, the FBI, the US Secretary of State, PayPal, the US Postmaster General as well as all her Facebook friends, her LinkedIn network, Google Reviews and a variety of skincare forums. She also said she will try to shut down our website via our registrar. RACHELLE PETERSON, 9630 INDEPENDENCE CIR, UNIT 101, CHANHASSEN, MINNESOTA 55317, USA. E-mail: Phone number: 9523344900.

Posted over 2 years ago by 141.101.X.X Report as SPAM

Clearly, this man is mentally ill. He somehow creates this little theater between his ears and it becomes his truth; part of his mental illness? I think it is quite obvious that he is the problem here and not his customers. What legitimate business would ever behave in such an unethical, unprofessional, and idiotic manner? He stalks his customers and somehow believes that he is immune to criminal prosecution and/or backlash for libel, defamation of character, and violation of privacy against his own customers (not to mention theft by swindle -the FAKE Sarah Vaughter????). So, if you are googling owndoc dot com as a potential customer, you are reading this, please save yourself the frustration of being his next spam victim. It will not be long before he drives himself out of business with his crazy antics, but in the meantime; stay away from Frank De Groot; mental case and!!! I have never encountered a more mentally unstable person in my life than Frank De Groot!

Posted over 2 years ago by 172.68.X.X Report as SPAM

Rachelle Peterson's claimed to PayPal that we emailed her "THREATS OF PHYSICAL HARM" and that she therefore is "VERY AFRAID" and that "PAYPAL IS ENABLING OUR DANGEROUS CRIME SYNDICATE". She also said she would disassemble our Derminator® in order to find "evidence of bad things" and she claimed that we plagiarize our content and have no dermaneedling expertise. (It's actually the opposite - our competitors plagiarize our content.) RACHELLE PETERSON, 9630 INDEPENDENCE CIR, UNIT 101, CHANHASSEN, MINNESOTA 55317, USA. E-mail: Phone number: 9523344900.

Posted over 2 years ago by 141.101.X.X Report as SPAM

I was just about to buy a product from this company before coming across comments made by Sarah Vaughter to customers and potential customers. It is not the bad reviews from customers that made me change my mind but Sarah Vaughters own responses to them on multiple websites and forums. That you made a website about one of your customers is terrifying. From YouTube videos it seemed your product worked very well but I’m not willing to do business with a company that runs in this way

Posted almost 2 years ago by 162.158.X.X Report as SPAM

The reason why we publicly blacklist thieves and defend our reputation against their libel on forums:

We employ three families with mortgages and young children. We also employ an elderly lady with health problems and a great need to renovate her house. If we have around 1% of chargebacks, we will lose our payment processors and will have to fire our employees.

It's your prerogative to side with thieves, and we're glad to learn that you won't be our customer.

Posted almost 2 years ago by 172.68.X.X Report as SPAM

wow - mental!

Posted almost 2 years ago by 172.68.X.X Report as SPAM

I recently ordered from this company. One week after placing my order I emailed them requesting information about my order ( I accidently used a different email address to the one I used when placing the order).

I then received an email from Sarah telling me that I'm a cheat because I registered two accounts with the company...which I did NOT. This person then threatened me with blacklisting and even posting my Facebook profile photo online. I was accused of theft and blacklisted for stealing a product I haven't even received. This Sarah even had the cheek to call me an EMOTIONAL individual in one of her replies. I have NEVER in my life experienced anything like this and strongly believe that allbthe needling has gin to get head. Absolutely NO people skills.

Posted almost 2 years ago by 162.158.X.X Report as SPAM

The person who posted directly above is Nico Mccarthy, who defrauded us of $83 and is now taking revenge for us blacklisting him for that. He obtained a refund because we didn't realize he had two accounts with us, but then he refused to pay the refund back because he said we hurt his feelings by warning him that if he would not pay us back, he'd be blacklisted. I guess it's OK to steal $83 from someone when they "have no people skills". The thief: NICO MCCARTHY, 2 Bremore, BALBRIGGAN, IRELAND,

Posted almost 2 years ago by 141.101.X.X Report as SPAM

He has written a review about me 6 times now and deleted them all as he doesn't not like people defending themselves. If he posts one more of these I am going straight to bad seller and exposing him just like everyone else has

Posted over 1 year ago by 172.69.X.X Report as SPAM

It is not the bad reviews from customers that made me change my mind but Sarah Vaughters own responses to them on multiple websites and forums. That you made a website about one of your customers is terrifying. From YouTube videos it seemed your product worked very well but I’m not willing to do business with a company that runs in this way

Posted over 1 year ago by 172.69.X.X Report as SPAM

I am beyond stunned at Owndoc's responses. I have been researching derm pens and the derminator looked like it really worked. I came across this and the ripoff reports, and all the other sites. I am horrified at this company's conduct. Like another poster above said, it's not the the disgruntled customers that made me change my mind and run the other way, but the owner's responses and his/her behavior. For a while I still considered ordering it, but I'm legitimately scared to now. Their TC also state that you buy the machines "as-is" and the company is not responsible for anything that is broken, missing, etc. And the TC makes it clear that the company has elected itself as arbiter of what a is a "legitimate" complaint and what is "thieves committing credit card fraud," which basically gives the company a carte blanche to send you anything in any condition. Too bad - it seemed like the best one out there for home use.

Posted 7 months ago by 162.158.X.X Report as SPAM
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