Katie E. Nicol of Victoria, Australia used a false name "Marisa Lavars" and mistakenly ordered the wrong plug with a machine. When we showed her that it was her own mistake, but offered her an international travel adapter free of charge, she said that we were liars and she demanded a full refund. When we refused this, she said she would do everything in her power to destroy our company by libeling us online and filing bogus complaints with authorities, unless we gave her 257 AUD. She called our customer care person a "spastic". She then proceeded to commit credit card fraud by filing a chargeback. when she was asked by PayPal to ship our property back, she sent us an empty box, which we have proof of (Customs sent us an email). Katie E. Nicol is guilty of blackmail, mail fraud, credit card fraud and aggravated libel.