That's theft. About HALF of American (USA) consumers online now have the "entitlement mentality" and also are dishonest in so many ways (premeditated chargebacks, item not received claims on the next day the goods are dispatched, unreasonable demands, immature behavior, etc., massive registered mail theft, speed courier package theft, corruption of all kinds at the United States Postal Service (USPS), all the ails of a backward, undeveloped country) it's terrible for an online merchant! Sometimes I think it's easier to block ALL of the United States buyers than to deal with half of them and ruin your health in the process!