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Bad Buyer: Norman Shipley <snhks@yahoo.com>

Details

Purchase date:September 2015
Buyer's name:Norman Shipley
Buyer's username:Norman Shipley
E-mail:snhks@yahoo.com
Phone number:8055307085
Buyer's address15568 HARTE LANE MOORPARK CALIFORNIA 93021
Store:other
Buyer's country:United States
Payment method:Credit Card
Category:Health & Beauty
Details:

Norman Shipley demanded a refund as soon as we notified him that we shipped his order. The reason that he demanded a refund is that we mistakenly thought we over-charged him, but we did not. When we informed him that we did not over-charge him after all with a followup email, he got irritated and demanded a full refund, even though the product was already shipped.

Because a chargeback would cost us even more (and possibly our business, in this early stage), we felt intimidated to refund him, which we did.

Buyer's IP address:76.94.243.203
Reported at:
Reporter:82.113.X.X
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Comments

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