|Purchase date:||September 2015|
|Buyer's name:||Norman Shipley|
|Buyer's username:||Norman Shipley|
|Buyer's address||15568 HARTE LANE MOORPARK CALIFORNIA 93021|
|Buyer's country:||United States|
|Payment method:||Credit Card|
|Category:||Health & Beauty|
Norman Shipley demanded a refund as soon as we notified him that we shipped his order. The reason that he demanded a refund is that we mistakenly thought we over-charged him, but we did not. When we informed him that we did not over-charge him after all with a followup email, he got irritated and demanded a full refund, even though the product was already shipped.
Because a chargeback would cost us even more (and possibly our business, in this early stage), we felt intimidated to refund him, which we did.
|Buyer's IP address:||126.96.36.199|
|Mark Benton & Steve Carroll (uses both names)||email@example.com||02 96813250||2011-06-03||9|
|Sheila charuy-Hughes||Sheila_ch58@hotmail.co.uk||02086827000 place of work||2012-04-04||0|