This stupid asshole does not know the meaning of holidays. Is too stupid to know that out of the 10 days of holidays, no one shipped during those days moron! Knows the item was shipped, knows how long it takes to ship - was clearly stated in capital letters. This asshole has the balls (yeah she does have balls) to file a fraud dispute knowing full well she just committed mail order fraud! Asking for shipment status over a $5 cell phone battery. Moron!