|Purchase date:||April 2012|
|Buyer's name:||Richard Fawcett|
|Buyer's address||13 Rother Close, Swindon, Wiltshire , sn25 3pz|
|Buyer's country:||United Kingdom|
This buyer bought a video game code from me few months ago.
Meaning it is not a physical item, but only giving you access that publisher ( EA ) allows you to download something from OCT to MAR.
Yesterday I recived email from this buyer:
Quoted from buyer 27th April:
" i recently purchased "FIFA 12: Ultimate Team Gold Packs, XBox 360 game code . i received the first three packs with no problem but have not had any more packs, my son was expecting to get three packs a month? not sure if the mistake is ours or yours, would appreciate your help. Thanks ".
We did not advertise how many packs a customer will recieve as you said.
You need to contact Electronic Arts if you want extra packs.
So, how do you guys think ?
If you are not familiar with video games, try see these examples.
1. Windows XP service pack 3 supports download from Microsoft website from AUG 2011 to APR 14, 2011
So would you ask for a refund from Kmart ( or whatever )" with this reason after it ended?Or contact Microsoft and ask them to extend the support ( if possible ) ?
And why is Kmart ( or me ) is responsible for this, instead of publisher ?
2. You buy a pre-paid phone card in March which has a expiry date in February.
These people just don't like to pay for what they need, but asking for free lifetime extension!
They know they won't get a chance from publisher ( Microsoft / EA ) , so they attack the seller !
You guys better beware of this buyer in the future.