8600 Summerfield Lane, Huntersville, NC, 28078
This buyer purchased a product from us. They used the product which was a personal care bedding item and returned it with hair, stains and odors. They wanted a refund from our company but we don't refund on used items. That is stated on our website. This buyer William Barnett emailed paypal and said we sent him the wrong product. They were refunded by Paypal even with over 25 pictures of hair and stains as evidence that the item was used by the buyer. We have filed a countersuit with paypal as clearly we should not have to give someone back money on a used item. If we sent him the wrong item why did he use it? He should never have opened and used the item if it was the wrong one. This was a 200 dollar item that he stole from us, because now we can not resell and he has gotten all of our money including shipping costs refunded. Do not trust this buyer!