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Bad Buyer: Mary Davis <maryvitaliadavis@icloud.com>

Details

Purchase date:April 2017
Buyer's name:Mary Davis
Buyer's username:Mary Davis
E-mail:maryvitaliadavis@icloud.com
Phone number:405-412-9672
Buyer's address2906 Harris dr Edmond, OK 73013
Store:other
Buyer's country:United States
Payment method:PayPal
Category:Cars, Boats, Vehicles & Parts
Details:

Buyer bought a pair of fog lamps fully described to fit a 2002-2006 4 door explorer "NOT SPORT TRACK" along with closeup front & back pictures

Buyer claimed prior to any contact that it "does not fit his 2004 Explorer & wants a full refund" on a ebay dispute. I suspect he/she did not have a Sport track style as described. On the eBay dispute my response was "please call me I need more information". Immediately the buyer escalated to a claim.

I made several phone calls in attempts to resolve the problem with either a exchange or return. Terms of sale stated that returns are allowed minus cost of sale and 10% restock for any reason but I was trying to arrange a return label so the buyer will not have to pay return S&H that could possibly be done with a simple phone call.

I received a unwarranted negative feedback and called the buyer informing of my reports I will be placing to warn other sellers. Only then did I receive a return phone call

Reported at:
Reporter:108.162.X.X
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