Marcus Thomas is your typical buyer with virtually no feedback (9) to scam small business vendors by buying low value items he knows it is not economical for us to send by a signed service, then claiming non delivery. The first communication we had from him accused us of not responding to prior communications (there were none) and stating outright we had not sent his order (we had uploaded Royal Mail 2D barcode details on the day he ordered, when his packet was posted along with dozens of others) He also stated we were "highly suspicious", instead of reading the 100% positive feedback we've received from over 1,070 customers in the past six months. Fellow vendors, please save yourself from wasting time and giving your stock away by adding Marcus Thomas of London E9 to your blocked buyer lists.