1. Customer purchases technology, swaps out boards, screens, or other small parts, then requests a refund for "dead on arrival".
2. Obvious indications of tampering, as evidenced by changes in the returned item, where it doesn't match the serial numbers or retained photos.
3. Also uses local pickup in California, while claiming residence in another state, to avoid CA sales tax.
4. Operates many different eBay user names, but often a variation on the one indicated above. Also suspected of using guwan2012 and xuanly17