The buyer, Amy Henderson, is a complete psychopath. All sellers should avoid this crazy lady. She wanted to cancel her orders, which costs sellers money in non-refundable fees, and was denied. She refused delivery which voids Buyer Protection and eBay refused to refund her. She sent message after message acting like a lunatic. Amy opened a PayPal case and quickly lost that. Then she opened another PayPal case, changing the reasons and got PayPal to refund her out of their pocket. I kept the money but the hassle from this whackjob simply isn't worth it. Avoid Amy Henderson from Altoona, PA like she's the plague - because she is!