First off you made so many mistakes and things wrong you should reconsider how you run a business! (1) you dont give anyone refunds under no circumstances until you get the product back and (2) you dont pay for anyones return shipping. You paid for it and them some. Facebook you could report him and get him suspended for harrasment of another member and state you filed something legal against both facebok and the person. --- What you did was for the word of things STUPID! At the least you should of asked for pictures of the item at the exact time he made the claim. Save the emails and take legal action against him. Something tells me he wasnt using the create for his dog, some perverted sexual thing! You said it yourself, it looks like he physically crawled into the cage! Sounds like some S&M thing!

Stuffing pets in cages can result in some nasty injuries happening. Amoxicilin is used to treat infections, so it's a really useful medicine if your pet suffered such a trauma. I suggest only buying genuine drug, as it guarantees your pet's safety and healing. You can buy it at https://ukpetdrugs.co.uk/. These guys offer next-day delivery, which is nice in those cases where you have an emergence and need high-quality medicine as soon as possible.