purchased item, claimed it was damaged. filed a claim against me, without sending the item back. ebay told her the same thing i told her, return the item for a full refund. she wouldn't send me photos of damage, didn't want to send it back, just wanted refund. so when she finally sent it back, she sent it to the wrong address, with postage due. that way when the person at that address refused it, she would get it sent back and it would show that i refused it. she would get a full refund AND get to keep the expensive pants. good thing my mail man knows my correct address and brought it to my place instead! i sent photos of packaging to ebay...they ruled against her. she's such a scanky scammer!