Kristy McCabe, clearly not having read our user guidelines properly, asked for medical advice and for information that was readily available in our manuals. When we politely explained to her in great detail why we could not answer her because that would be practicing medicine without a license, she replied that that we did not care about our customers and that all we cared about is money. We warned her that any more of such false accusations and we'd stop selling to her. Meanwhile she created several more support requests, all demonstrating her inability to understand simple English. When our site told her that she would have to agree to waiting three months before asking for a refund for a delayed package in transit over the holiday period and winter, she'd claim it said "Complete export stop for three months". In spite of us warning her, she again said that we have bad customer service, that we do not "answer legitimate questions" and that "that is wrong". We then told her we'd not sell to her anymore, and warned her that a 3rd-party payment dispute would lead to public blacklisting as per our T&C. She replied she would proceed to commit Copyright violation (of our Copyright) with the clear intent to cause defamatory financial damage to our company.