Another SCAM buyer, always claiming some sort of damage, usually they use multiple fake reasons, to try to get refunded. He also wants sellers to "voluntarily" refund so that it goes under the radar of Amazon. They always word it something like, after saying some kind of damage, "it wasn't factory sealed, it is used, the disc is scratched, I want seller to apologize and compensate me for the inconvenience". Of course, item condition was new, factory-sealed, not damaged, sent in protective box, etc. and buyer just wants to keep it and get his money back. This guy is the USUAL low-life scammer. CANCEL any orders from Anthony Valdespino immediately. He's a scam-artist fraud.