He said that the item received was different from the photo,
He sent me a picture of a scratched item.
It is different from the item I sent.

He have requested a partial refund or return.

I suggested a $ 30 refund,
But, he said was really unhappy and requested a partial refund of $ 100.

I didn't take any photos or videos before shipping.
So I gave away $ 100 for crying.