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Bad Buyer: chaosagent@gmail.com

Details

Purchase date:August 2023
Buyer's name:Justin Biolo
Buyer's username:n/a
E-mail:chaosagent@gmail.com
Phone number:(347) 967-9217
Buyer's addressSan Francisco
Store:other
Buyer's country:United States
Payment method:Credit Card
Category:Sporting Goods
Details:

The customer damaged his product when opening the package and tried to put the fault on us.
We provided the quality control pictures that we take when packing proving the product was in perfect shape.
The package was not opened by customs or by the carrier.
After a lengthy exchange of email, the customer stopped answering and placed a chargeback (that we lost, despite providing all the documentation).

Reported at:
Reporter:14.12.X.X
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