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Bad Buyer: ultravioletgirls <adcoombs@ucdavis.edu>

Details

Purchase date:April 2015
Buyer's name:Amelia Diane Coombs
Buyer's username:ultravioletgirls
E-mail:adcoombs@ucdavis.edu
Phone number:(707) 591-4236
Buyer's address100 Grand AVE APT 701, Oakland, CA 94612-3079
Store:eBAY
Buyer's country:United States
Payment method:PayPal
Category:Clothing, Shoes & Accessories
Details:

Amelia Coombs of Oakland or Windsor, California purchased a pair of jeans from us earlier this month.

She then started an eBay return, stating that there was a hole in the back of the jeans. We accepted the return, thinking that it might be a small hole that we missed.

When the jeans came back, we found that Amelia D. Coombs had used a pair of scissors to cut a 2 inch hole in the side of the jeans, rendering them completely worthless.

We then called her to ask her why she had done such a thing. First, she completely denied creating the hole. Then, when we questioned her further, she said that she tried them on and they split on the side.

However, it was quite obvious that she had cut them with scissors, as a significant section of fabric was missing from the area.

She then proceeded to escalate the case to eBay and received a full refund including ALL shipping charges. She got all her money back and we are left with a destroyed piece of clothing.

She even had the nerve to leave us a negative feedback after destroying our property.

Amelia Diane Coombs of Oakland, CA is a liar, thief, and a malicious person and is not to be trusted. Be wary of dealing with her.

Reported at:
Reporter:108.252.X.X
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Comments

Sounds like your basic spoiled brat. Too bad you had to deal with her. Hopefully if she ever grows up she'll look back on this episode and cringe at her own selfishness.


Posted over 6 years ago by 162.158.X.X Report as SPAM

Thanks for your comment. Yes, she seems like completely spoiled brat. We put this information up here so that anyone else who is dealing with her knows they should be careful around her.


Posted about 6 years ago by 173.245.X.X Report as SPAM

She is also known as @sincerelyamelia on twitter.


Posted about 6 years ago by 173.245.X.X Report as SPAM

She is an author and can also be found at ameliadianecoombs.com and has written a novel called 'Look No Further'.

I have also kept the jeans that she cut a hole in, just to remember what she has done. Not really sure why I want to remember - I guess it serves as motivation for me to build a business outside of eBay.

Because, eBay was also of absolutely no help in the situation. They basically just said - 'we understand you are upset, but...tough luck'.

It didn't matter to them or to Amelia Diane Coombs that we are just a small mom and pop business and we do NOT make a lot of money from our eBay business and it DOES hurt us for someone to cut a hole in a pair of expensive designer jeans and send them back to us.

Does she think we get this stuff for free?? We have bills to pay, too.


Posted about 6 years ago by 173.245.X.X Report as SPAM

Comment post:

I thought I'd add my voice to this narrative, considering it's about me. I'm Amelia Coombs, and this abhorrent website has allowed strangers to call a liar, thief, spoiled brat, and malicious person. If you haven’t noticed, BadBuyerList is a truly deplorable website, and I hope anyone who stumbled upon here looking for me or my author website will take that and the following into consideration...
eBay sellers are not allowed to leave negative feedback for buyers, so they concocted their own way to get back at perceived bad buyers. But I did not scam the eBay store, wooton_treasures, or damage their property. So, here’s my side of the story. If you’d like the full story with screenshots of our correspondence, where I tried to negotiate with them to remove this post in exchange for their monetary losses, please visit my blog:

http://www.ameliadianecoombs.com/blog/psaafter-school-special-when-strangers-take-it-too-far

In short, I rediscovered this post last week while doing SEO research for my website. When I first found this post last summer, I made several attempts to get it removed to no avail. Here my phone number and former address are listed. Personal information (especially gained through a private monetary transaction like eBay) should not be publicized like this. Understand I was not notified of this post—I came across it by accident. Horrible things could be posted about you anywhere online because people are cowards.

In April of 2015 I ordered jeans off eBay, and even though they were a little big, I was content with keeping them. Until I saw an unusual hole in the thigh area. Not a rip or tear, but a hole. I was disappointed, logged into my eBay and requested a return, which the seller quickly agreed to. If you read that above review, did you wonder how the seller and I communicated? Did you gloss over the brief line about the seller calling me?

Fast-forward a week or two later when I began receiving calls from an unknown number. On about the third or fourth call, I noticed it was the same number trying to get ahold of me, so I answered. A loud and angry man named Ken demanded to know if I knew why he was calling me. At the time, I was a living alone, and receiving an alarming phone call from an older man who knew my name and personal information. I felt threatened and harassed as this stranger—this man—yelled at me for nearly an hour. He accused me of horrible things that he and his wife gleefully repeated in the above post.

I was shocked and tried to defend myself, truly believing he would listen to me. But it was a lost cause from the beginning. Above they state I denied making the hole—I do deny it because I stand by the truth—but, yes, I tried the jeans on. But they were too big for me so I doubt they ripped. I never said “they split on the side” and the post continues to say it was “clear she had cut them with scissors.” Let me explain one thing: If I do something wrong, I own up to it. But they arrived with a hole, and these people are trying to crucify me for a misunderstanding. Never in my life had I experienced such hatred from a stranger, let alone an intimidating man who thought he was justified to violate my privacy and comfort.

Then as the posts says, I escalated my claim with eBay. This, like most of the above, is untrue. See, wooton_treasures decided they didn't want to issue my refund anymore, something they already agreed to. So I did what eBay told me to do—I opened a case and let eBay figure it out with the seller. I got my refund and carried on with my life, forgetting about the incident. Because unlike these hateful people, I have a life, a family, and a job.

Last week when I rediscovered this post, I clicked on it, hoping it would be gone or changed. And it was changed; just not in the way I’d hoped. There were comments added, as recent as two months ago. Over a year and a half has passed and these people continue to update this hatred. I was paralyzed with anxiety at first, unsure of what to do. Ken and Norma seemed so concerned over the money they lost with the jeans—holding onto them like some sick trophy—and I wanted to put this past me. Yes, they lost money, but I wasn’t at fault. Neither were they until they violated eBay's privacy agreement and harassed me. But I decided to be the bigger person and offer to compensate them to remove the above post. They pretty much laughed at the idea initially, continuing to call me a liar and their quest for the “truth” of what I did. They claimed my one negative review that eBay prompted me to leave (because verbal harassment is, well, negative) caused them to lose thousands of dollars in business. If you look up wooton_treasures on eBay, you’ll see they have 100% perfect positive feedback. My one little review was left so long ago it doesn’t even exist anymore. But this review of my person and morality glares on the Internet for eternity, along with my cell phone number and home address. Private information.

While I tried to negotiate with them for three days, my attempts to solve this didn’t pan out, so I’m taking control of my own story and narrative now. However, the bottom line is eBay has the necessary tools to keep bad buyers and sellers off their website. This place? It’s for the cowards to come and shout lies. They do so anonymously—they post hatred they would normally reserve if names were named. So, Ken Kosnar and Norma Cheung, owners of wooton_treasures on eBay and www.wootandhammy.com, I hope you feel wonderful about yourselves for harassing a young woman who did nothing wrong other than order a pair of jeans from your online store.

- Amelia Diane Coombs


Posted almost 6 years ago by 199.27.X.X Report as SPAM

Amelia Diane Coombs -

1. The fact of the matter is - we do a triple inspection of all our items and we sent you a pair of designer Paige jeans in perfect condition and they come back with a 2-inch hole that looks like it was cut with a pair of scissors. You tell me – how does that happen? Large holes do not just appear by themselves.

2. Yes, we take it VERY personally when people damage clothing and return it to us. We operate on really slim margins here and it isn't easy to survive on eBay. Losing a pair of designer jeans IS an expensive loss for us and we have bills to pay and a family to support.

3. Yes, your negative feedback did cost us the loss of thousands of dollars in sales. That negative stayed up for an entire year on eBay before it expired and it is still visible if you scroll down our feedback.

4. Yes, I did offer to remove this post for you and have contacted the site and also put 4 different email addresses into their 'didn't receive a confirmation' link, all of which came back with 'no record match' and the site has not responded. It is not our fault that they haven't responded. You are welcome to contact them yourself and let me know what you find out.

5. It IS eBay legal to contact buyers in regards to a transaction using their phone number, that is why they provide the information upon request.


Posted almost 6 years ago by 173.245.X.X Report as SPAM

Furthermore - It is true that eBay doesn't allow us to leave poor feedback for buyers, so we have no choice but to tell our story here.


Posted almost 6 years ago by 173.245.X.X Report as SPAM

And furthermore, Amelia, you have put the names of our businesses there, which is fine. Anyone reading this can feel free to contact us at either of those two places and we'll be happy to explain what happened. We're 'top-rated plus' sellers on eBay, which means we meet eBay's most stringent standards of excellence and we have had thousands of happy customers over the course of more than 10 years and we've NEVER had a problem like this. We treat our customers GREAT and we LOVE them, but when someone tries to take advantage of us, we DON'T take it lightly. You can ask any eBay seller why someone will intentionally damage an item - it is because they won't have to cover any shipping costs at all (even the return shipping cost) and they'll get a 100% refund - all they have to do is complain to eBay.


Posted almost 6 years ago by 173.245.X.X Report as SPAM

Thanks for your comment. Yes, she seems like completely spoiled brat. We put this information up here so that anyone else who is dealing with her knows they should be careful around her. http://123dressupgames.net/3d-dress-up-games.html


Posted over 3 years ago by 172.69.X.X Report as SPAM

I hope you feel wonderful about yourselves for harassing a young woman who did nothing wrong other than order a pair of jeans from your online store. https://123gamesfree.com/games-free-online-download/


Posted over 3 years ago by 172.69.X.X Report as SPAM
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