In all of my years selling online this is the worst buyer I have ever run across. Purchased an item that clearly stated there was a sizing fee. Did not want to pay it. Communication was poor. I offered to ship as she, she paid it. She then emailed a week later when sizing was finished to cancel. I explained it was customized for her and not returnable and had been shipped that day. She had a meltdown. Claimed that she was never informed of tracking (Etsy sends it automatically.) Claimed it was not delivered (it was delivered.) Claimed I had switched it with a different ring (its vintage and one of a kind.) Claimed that she took it to a jeweler at 7am on a Sunday morning and he said it was not genuine (it had been fully tested and there is no jeweler in Alaska open at 7am on a Sunday.) Pretended then to actually BE the jeweler who was somehow using her Etsy account to communicate and demand a return address (which was on the package, but she wasn't bright enough to see that.) Left a long, negative rambling review that made very little sense and continued to harass the shop in both her "jeweler" persona and her own persona long after she was told to stop contact both by the seller and Etsy. Then began leaving reviews mentioning the seller for OTHER purchases in different shops at one point calling her Satan. ("This shop is great not like that Satanic seller (Name).") Reviews were removed. She leaves terrible feedback about 50% of the time according to esty.check. If you ever see this name pop up CANCEL THE SALE.