This buyer purposely left me malicious feedback, simply because she didn't read the description.
Here is how this went down:
Buyer purchased an item from me. Once delivered, the buyer didn't contact me of any issues. A few days later, I noticed she left a positive feedback but also left a negative comment in the rating. Additionally, she left me a LOW DSR rating. I emailed her and politely asked her why she left this kind of comment, and if I could possibly fix any problems that occurred with her order. It took her awhile to reply, and her response was that I mailed her the wrong item. This statement was NOT TRUE, because I personally package all of my items and remember every single one of my recent orders. However, I asked her to send the item back and I'll refund her money. She refused, and now I'm stuck with a comment that doesn't make sense in my feedback profile, plus she left me a LOW dsr rating that affected my account. Here is what I think happened, she didn't read the auction, and/or there is possibly a small child using an adult account because the emails back and forth made no sense - but I cannot be totally positive. This person is not a good person, seems to just randomly leave weird feedback comments at will. Watch out for her!!!