Buyer purchased an item directly and pays with Papal. After receiving the item, the buyer complains about damage, wrong color, etc, and wants a partial refund of a set price. The seller refuses to give a partial refund and asks the buyer to return the item. The buyer refuses and starts to hammer away with threats about what they are going to do and how they are going to file a dispute with Papal and cause the seller pain and suffering and extra expenses. The seller over and over again tells the buyer in emails to please return the item. The buyer refuses and still demands money. They usually start out high, depending on the item, and then start chipping away at the refund amount they are demanding. They start twisting and spinning words and continue to harass.