Fraudulent buyer. Paid for a set of fully functioning speakers listed with no returns and claimed they were defective. Was offered both a refund and/or UPS Damage Claim contingent on there actually being something wrong with the speakers, but buyer immediately refused and escalated case for the obvious result of a return without any questions asked. Typical buyer's remorse (the buyer claimed they didn't sound the same as another pair he had, but it was obvious that he just bought 2 pairs and was trying to return the more expensive one).