After receiving an item, buyer opened an "item not described" case on eBay. She provided no proof of any damage (damage was described as fuzzies in the armpit of a sweater), but eBay ruled in her favor and automatically refunded her. She never sent the item back, left negative feeback and berated my eBay inbox with rude e-mails telling me I'm "trash" for selling ugly clothing. I never received my item back. THIEF! don't do business with KELLI KOEPPEN