Buyer purchase talking chum puppet. Claimed it did not work and opened a case. Provided us video of FAKING making it not work. We received the item back and immediately put batteries in it and it worked perfect. You can see that in our video here: https://youtu.be/ExD_5sXF_eI

We shared the video with the buyer and refunded purchase price only.
She escalated the case to eBay for a full refund.

Has a history of "PROBLEMS" and bad feedback left for sellers.
TOOLHUAS: https://bit.ly/2pY6XFd
I Highly Advise you BLOCK this scammer. HE/SHE knows how to work the system.