This buyer recieved the item then broke the factory seal, then demanded a discount stating it wasn't new as stated in the listing, I listed it with pictures showing the label and the seal, ebay never even allowed me to retort or give evidence and sided with the buyer. That's what this guy does Trys to strong arm rob you for a discount so he can resell it, if you won't he files a case and makes a stop payment through his credit card company.