Buyer purchased a laptop and charger. Stated that charger does not work, that they had replaced it already with a $40 charger, and demanded a partial refund equal to that amount. ( thats a common scam on Ebay fyi to get a quick partial refund and lower the cost of the computer ). We informed them, that the charger was new and tested. And that due to a rise in these 'Partial Refund Scams' we are not giving automatic partial refunds when asked. We need them to ship the charger back and we will send another. If the charger that was returned is tested and confirmed to be not working, a partial refund will be sent as an apology for the hassle. After much back-and-forth, the buyer demanding and trying to negotiate for a partial refund without returning the charger, they finally returned the charger after us telling them that its either return the charger for a new one, or return the computer for a full refund. ( it was a good deal and they werent going to do that ) The charger they returned was tested and confirmed to be working. We put it right back in the box and shipped it back to them saying that a new charger was sent. Upon receiving it, they said that its wasnt OEM and wanted another replacement. We refused, as the listing stated it was a replacement charger. They confirmed it was working ( lol ) and left negative feedback. We managed to get the feedback removed after Ebay reviewed the messages. Please sell to this person with caution.